Dashboard
Support bot overview · last 30 days
Open Complaints
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Needs attention
Resolved (30d)
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This month
Rider Applications
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All time
Avg Rating
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— ratings
AI Tokens Today
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— est. cost
AI Requests Today
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Gemini calls
Subscribers
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Broadcast opted-in
Unique Users
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Conversations
COMPLAINT CATEGORIES · 30d
RATINGS DISTRIBUTION · 30d
DAILY TOKEN USAGE · 7d
COMPLAINTS OVER TIME · 30d
Complaints
Filter, search and resolve all customer complaints
All Complaints
| # | Customer | Category | Order ID | Issue | Status | Date | Action |
|---|---|---|---|---|---|---|---|
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Conversations
View full chat history for any user
All Users
| User ID | Messages | Last Active | State | Complaints | Action |
|---|---|---|---|---|---|
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Rider Applications
Review, acknowledge and approve rider applications
Pending
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Acknowledged
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Approved
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Awaiting Bot
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Rejected
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All Applications
| # | Name | Matric · Dept | Contact | Telegram ID | Status | Applied | Actions |
|---|---|---|---|---|---|---|---|
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Ratings & Feedback
Customer satisfaction scores for the support bot
1 Star
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2 Stars
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3 Stars
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4 Stars
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5 Stars
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Distribution
Recent Ratings
| User ID | Rating | Date |
|---|---|---|
| Loading… | ||
Zibo AI
Intelligent support assistant — powered by Gemini
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Zibo
Support Intelligence
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Session Stats
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Tokens used0
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Settings
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Notifications
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